Memberships
Redeem a Gift Membership

Redeem Gift Membership

1. Tap the "hamburger" menu

Step 1 screenshot

2. Select Order Management

Step 2 screenshot

3. Search for the gift membership order in the search bar

To find a previous gift membership order:

  • The guest can provide the receipt emailed from the purchaser of the gift membership

  • The guest can provide the order number from the purchaser of the gift membership

  • The guest can provide the name or email from the purchaser of the gift membership Step 3 screenshot

4. Select the gift membership order from the search results

Step 4 screenshot

5. Select for CONVERT TO MEMBERSHIP

Step 5 screenshot

6. Select the membership to convert to

Step 6 screenshot

7. Select the membership offer (1 year or 2 years)

Step 7 screenshot

8. Select the gift membership to convert

Step 8 screenshot

9. ClickSelect CONTINUE TO MEMBER INFO

Step 9 screenshot

10. Enter the primary cardholder's information according to the prompt

Note: Email is optional but encouraged Step 10 screenshot

11. Select OK to continue

Step 11 screenshot

12. Select a form of payment

Note: if the balance due is $0.00 the default selection is cash Step 12 screenshot

13. Select COMPLETE

Step 13 screenshot

14. Select DONE

Step 14 screenshot


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