Create a User Group and Adding a new User

Description: Please reference the User Groups Business Rules document for guidelines on when to create a new group and what roles should be added.

Source: Tango (opens in a new tab)


1. Click on Users

Step 1 screenshot

2. Click on Groups

Step 2 screenshot

3. Click on Create

Step 3 screenshot

4. Type in the name of the new group

Step 4 screenshot

5. Type in the Display Name of the new group

This can include additional information about the group. For example - "Includes Reporting permissions" or "Users cannot refund" Step 5 screenshot

6. Click on Add Group

Step 6 screenshot

7. Now that the group has been added, find it in the list of roles and click on view (or double click the name) to add roles to the group.

Step 7 screenshot

8. The group will be empty when first created.

Step 8 screenshot

9. Click on Add Roles

Step 9 screenshot

10. Search for the various roles you would like to add to the group.

Step 10 screenshot

11. Click on the role to add it to the group. A check mark will appear next to the role.

You can continue to search for roles and adding it to the group. Step 11 screenshot

12. Once you've found all the roles you want to add to the group, hit Add Roles to finish creating the group.

Step 12 screenshot

13. To add a new User, navigate to the Users List.

Step 13 screenshot

14. Click on New User to add a new user

Step 14 screenshot

15. Create the new user

Always select the Create a User radio button to prebuild the profile. Please follow the Business Rules document to build the username and password. Step 15 screenshot

16. Click on Add User

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17. Once the new user has been created, they will show up on the users list.

Step 17 screenshot

18. Click on Edit to fill out the rest of the profile.

Step 18 screenshot

19. Fill out all relevant profile information. For phone number, you can just enter 000-000-0000.

Step 19 screenshot

20. Click on Add group to add relevent user groups

Step 20 screenshot

21. Find the user group you would like to add to the user profile.

Step 21 screenshot

22. Click on Add Groups

You can add multiple groups to the same user. Step 22 screenshot

23. Send Password Reset

Once you're ready to invite the user, click the "Send Password Reset" link so they will receive an email to reset their password. Step 23 screenshot

24. You've created a new user!

Click on back to navigate back to the list of all users. Step 24 screenshot


This workflow was created with Tango (opens in a new tab)