TABLE OF CONTENTS

Ticket & Order Management

• Sell a Ticket
• Process Split Payments
• Refund an Order
• Check-in Orders
• Adjust Ticket Quantities in an Order
• Add an Upsell to an Order
• Rebook Upsell to Later in the Same Day
• Rebook an Order to a New Date
• Sell a Donation
• Book Business Guests for Staff
• Book Business Guests for Third Party Employees
• Comp Voucher Redemption

Pos Troubleshooting

• POS Troubleshoot Guides

Set Up Resources

• Set Up Guides

Memberships

• Selling a Membership
• Convert Tickets to a Membership
• Upgrade a Membership
• Renew a Membership
• Sell a Gift Membership
• Redeem a Gift Membership

Kaseya guides

• Kaseya Walkthroughs and Processes

This tutorial refers to pos troubleshooting / processes resources of the ACME Ticketing System for NHMLAC, accessible at nhmlac.org.