Refund Emails

This workflow walks through how to trigger a refund/cancellation email in ACME Backoffice.

1. Click on Orders

2. Locate the desired cancelled order using the search bar or filters

3. Click on View

4. Click on Cancel Order and Refund

5. Ensure "Send a notification email" is checked

6. Select the reason for cancellation

7. Click on Confirm Cancellation and Refund

8. Click on OK to finalize the cancellation

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