Create a Form
Source: Tango (opens in a new tab)
1. Click on Forms in the left hand navigation menu
2. Click on + Create Form to begin building a form
3. Type in the name of the form
4. If the customer only needs to fill out this form once per transaction, no matter how many tickets are in the cart, make sure to check Show Only Once Per Cart.
If a customer needs to fill out the form for every ticket in their cart, leave this box unchecked. For example, if you need to collect data on each ticket holder for the program, do NOT check this box.
5. Begin Building the Form
Start dragging elements from the list on the right into your form (where it says Drag a field from your right into this area). You can start with a header and paragraph element to title the form and give the customer more instructions.
6. When you are finished with a form element, click close at the bottom.
7. Drag more elements onto your form.
You can learn more about each form element here: https://support.acmeticketing.com/support/solutions/articles/33000208022-creating-forms (opens in a new tab)
Once you have finished with the header and informational section of the form, you will begin building the various fields that the customer will have to fill out.
8. Continue to drag form elements over to the left side.
9. Check Required is the customer has to answer this form question.
10. Configure form elements
For each element, enter the appropriate name, field type, checkbox elements, etc.
11. Set Custom Field
For each question the customer answers, you must set the custom field so that the form answers show up in reporting. Each form element will must have a DIFFERENT custom field. There is a max of 20 responses per form that are reportable.
12. Create Form
Once you have added all necessary elements to the form, click Create at the top right.
13. Publish Form
If you are ready to use the form on an event template, hit publish. If you are still working on the form, you can just save the form and publish at a later time. To see what the form will look like online, hit Preview.
14. Once you have Published or Saved, hit Close.
15. You've created a form!
16. Edit an Existing Form
If needed, you can edit an existing form by hitting the Edit button.
17. Duplicate Form
You can also click on Duplicate to create a copy of your existing form.
18. Build out this new form using steps 3-13.
