ADDING UPSELLS TO A SCHOOL ORDER
1. Login to ACME Sales App using your username and password
2. Click hamburger menu in upper right corner
3. Click “Order Management”
4. Search for the school’s order
You can search by order number, event type and reservation date, or school name
5. Select the school from orders list
6. Click “Add Event” button
7. Select upsell event(s) from the menu
8. Ensure you are reserving tickets for the correct date by looking at the date above the available ticket times
Tip:
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To change the date, click on the calendar icon next to the school name
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Select the correct date from the calendar display
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Click “done” button
9. Select the desired event time
Note: The small number in the circle above the event time indicates the number of available tickets at that time
10. Select the desired ticket type
11. Add the desired number of tickets
12. Click “Update Order” button
13. Select payment method
If balance is $0, always select cash
14. Click “Complete” button
15. Click “Done” button
Do not email a receipt at this point; When all changes to the order are complete, send the manual confirmation email
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