Create a New OTA User

Create a new OTA ACME user

Creation Date: February 5, 2023
Created By: Cristina Rosales
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1. Login to ACME Sand-10 Backoffice

All new OTA users should be created in Sandbox PRIOR to production

2. Click on Users

Step 2 screenshot

3. Click on New User

Step 3 screenshot

4. Click on "Create a user" and enter the username and password

Username format is "api-ota_name" and password is Ota_name123 Step 4 screenshot

5. Click on Add User

Step 5 screenshot

6. Click on Edit on the user line

Step 6 screenshot

7. Enter "API" as the First Name, the OTA Name as the Last Name and the phone number as 000-000-0000

Step 7 screenshot

8. Click on Add group

Step 8 screenshot

9. Click on System Admin Group (System Admin Group)

Step 9 screenshot

10. Click on Add Groups

Step 10 screenshot

11. Click Update to confirm

Step 11 screenshot

12. In the url path on the user copy the username id

Example below: "10989" Step 12 screenshot

13. Repeat Steps 1-11 in the Production environment

Please note: The url IDs will be different in the Sandbox and Production environments and are necessary for initial configuration. When there is a Sandbox reset the url id codes will be the same.

14. Create a support ticket with ACME, request help with configuration setup for an OTA or third party integration. Give the username and the url ID for both the Sandbox and the Production user creation.

15. When ACME responds with the API Keys, email the keys to the point of contact for that OTA configuration. Use Virtru to encrypt your email.


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